Shipping Policy

SHIPPING POLICY

  

This Shipping Policy is for Maral Gaming and was last updated on 01/15/2024.

 

1. SHIPPING AND DELIVERY OPTIONS

 

Domestic Shipping:

Standard (5-8 Business Days): calculated directly by usps in cart

Express (3 Business Days): calculated directly by usps in cart

 

2. PROCESSING TIME

 

Orders are processed within 10-15 business day(s) however we strive to have all orders processed with 72 hours. Once the item has been handed to the delivery carrier, a tracking number will be sent to the customer.

 

3. CANCELLATIONS

 

After an order is submitted, processing begins and the order cannot be canceled. If there are questions about canceling an order, please contact us.

 

4. RETURNS

 

Returns will be accepted within 2 day of delivery date. Items must be returned unused and in original condition. Some items, such as items on sale, may be ineligible for returns. .

 

5. DELAYED ORDERS

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In the case of delayed processing, customers will have the option to cancel their order for a full refund. Shipping provider delays do not fall under the seller’s liability. For delayed orders, please first contact the shipping carrier for the item’s status.

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6. ALLOCATED ORDERS

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In the case product allocation all unfulfilled product will be refunded. The remainder of the order falls under the cancellation policy and will be shipped as ordered.

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7. DAMAGED ORDERS

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Maral Gaming is not liable for lost or damaged products after the order has been placed in the hands of the shipping carrier. If your product has arrived damaged, reach out to us so that we may assist you in filing a claim with the shipping provider.

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8. SHIPPING RESTRICTIONS

 

- Orders cannot be shipped to P.O. boxes. 

 

The TSA (Transportation Security Administration) has restrictions on what items can be shipped through air transportation in the US. As such, any unauthorized items for air shipment may require a different shipping method.

 

8. CONTACT

 

For questions about this shipping policy, contact: 

Phone: 7157510609

Email: maralgamingandcard@gmail.com